Q: What payment ways are available?
A: We suggest trade assurance. Also we accept TT. Western Union, Cash and more other option.
Q: How do you ship the goods and how long does it take?
A: Usually by DHL, UPS, FEDEX, TNT. It usually takes 3-6 days to arrive. By air, by sea are also acceptable.
Q: The product packaging boxes were damaged by the express!
A: We suggest you purchase by carton, as well as ship by containers but not express.(Although we will 100% protect cartons for all products sold.)
Q: When can I get the price of beauty instrument?
A: Usually we quote within 24 hours after we get your inquiry.
Q: What is your MOQ for beauty instrument?
A: If we have the products in stock, it will be no MOQ. If we need to produce, we can discuss the MOQ according to customer’s exact situation.
Q: How long is your delivery time?
A: The general delivery time is 15 days after receiving your order confirmation. Anther, if we have the goods in stock, it will only take 1-2 days.
Q: Do you provide sample ? Is it free?
A: If the sample is low value, we will provide the free sample with freight collect. But for some high value samples, we need to collect the sample charge.
Q. How to return if product defective?
A:All beauty instrument products are under one year warranty. We will offer online support or replace it if the product you received is defective.
Q. Are you a factory or trading company?
A:We are manufacture and factory supply in Shenzhen.
Q. Is the material used environmentally friendly?
A:Yes. We produce goods with eco-friendly material.
SGROW
